1. Introduction

Welcome to NIRVANA Massage & Beauty Spa (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU GDPR). This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services.

2. Data We Collect

We may collect the following types of personal data:

• Full name
• Email address
• Phone number
• Billing details
• Appointment details, including services booked, date, time and preferences
• IP address and browser information

3. How We Use Your Data

We use your personal data for the following purposes:

• To manage, confirm and organize appointments
• To process online payments
• To communicate with you regarding your booking
• To improve our website, services and customer experience
• To comply with legal, accounting and tax obligations

4. Booking System

We use an online booking system to manage appointments and service reservations. When you book an appointment, your personal data is used only for scheduling, customer communication and service management purposes.

5. Payments

Online payments may be processed through a secure third-party payment provider such as Stripe. We do not store your full credit card details on our website. Payment information is processed securely by the payment provider according to their own privacy and security policies.

6. Cookies

Our website may use cookies to improve functionality, performance and user experience. Cookies may help us:

• Understand how visitors use our website
• Improve website functionality
• Remember certain user preferences

You can disable cookies in your browser settings. However, some parts of the website may not function properly without cookies.

7. Third-Party Services

We may use trusted third-party services to operate our website and provide our services. These may include:

• Website hosting providers
• Booking system providers
• Payment processors
• Email and communication services
• Analytics tools, if activated

These providers process personal data only where necessary and in accordance with applicable data protection laws.

8. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this Privacy Policy. Booking and customer communication data may be stored for administrative purposes. Financial and invoice-related data may be retained as required by applicable accounting and tax laws.

9. Your Rights

Under the EU GDPR, you have the following rights regarding your personal data:

• The right to access your personal data
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to restrict processing
• The right to data portability
• The right to withdraw consent at any time
• The right to object to certain types of processing

To exercise your rights, please contact us at: office@nirvana-massage.gr

10. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse or disclosure. However, no method of transmission over the internet is completely secure. We therefore cannot guarantee absolute security, but we take reasonable steps to protect your data.

11. Contact Information

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us: NIRVANA Massage & Beauty Spa
Email: office@nirvana-massage.gr
Phone: +30 693 73 45 991

12. Website Images & Visual Content

All images and visual materials used on this website are either:

• Included and legally licensed as part of the purchased WordPress theme and its related demo content, or
• Officially licensed and purchased for NIRVANA Massage & Beauty Spa by CRETE3D® (Ales Borszek) through Depositphotos.

Unauthorized copying, downloading, reproduction or commercial use of any images displayed on this website is prohibited without prior written permission.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. The latest version will always apply from the date it is posted.